UK

Daily cut off 2pm for Fast, Fastest, and Fastest Guaranteed.

Please allow up to 3 days processing for fresh coffee orders.

In a hurry? Drop us a message to see if we can help out! hi@yawnbrew.com

We do not send part shipments, orders are shipped as soon as all products are  available 

Free Standard Delivery when you spend over £35! Parcels sent by Royal Mail 48TM

Standard Delivery | If you're not in a hurry choose standard delivery, this takes 3 working days on average and parcels are sent via Royal Mail.

Royal Mail 48 | 2-3 working days (average) via Royal Mail 48 Tracked Mail.

Royal Mail 24 | Next working day (average) via Royal Mail 24 Tracked Mail. 

Fastest Guaranteed | Next Working Day by 1pm via Royal Mail Special Delivery. This parcel needs signing for so make sure someone is in!*

Daily cut off 2pm! Royal Mail will deliver Monday to Saturday so look out for your local postie! Next working day excludes public holidays. Royal Mail delivery times are estimates.

Royal Mail delivery times are estimates. *Royal Mail Special Delivery applies Monday-Friday

United States 

USPS Tracked 5-7 Working Days* | From $5 price calculated at checkout.

DHL EXPRESS 1-2 Working Days* | Price calculated at checkout.

Once your item is shipped you will receive a shipping confirmation email to let you know your items are on the way! *Delivery times are estimates, USPS Shipments are usually quite good but can take slightly longer on occasion. DHL are exceptional with delivery times and shipments only take a couple of days.  

Orders up to $1,600 in goods will be duty-free under your personal exemption.

If you have any questions please do not hesitate to contact us hi@yawnbrew.com

Canada

Canada Post Tracked 5-7 Working Days* | From $10 price calculated at checkout.

DHL EXPRESS 2-4 Working Days* | Price calculated at checkout.

Once your item is shipped you will receive a shipping confirmation email to let you know your items are on the way! *Delivery times are estimates, Canada Post Shipments can take slightly longer on occasion. DHL are very reliable and fast with shipments taking a couple of days. 

Parcels shipped to Canada are subject to 5% GST + handling fee. To make an order including GST Shop Our Etsy Store.

Have a question? hi@yawnbrew.com

Europe 

Royal Mail Tracked 5-7 Working Days* | From €4.95 price calculated at checkout.

DHL EXPRESS 2-4 Working Days* | Price calculated at checkout.

Royal Mail EU shipments will be delivered by your national mail service. In busy times this service can take a few days longer. *Delivery times are estimates.

Tax & Duty | Starting in 2023, we have a fresh approach: we'll be handling the collection of VAT and duty for your orders. This tweak is designed to make customs a breeze, waving goodbye to those surprise fees and delays. Our experience with this service has been good so far, and we're optimistic it will enhance our EU shipping, ensuring smoother sailing all around!

Need help? hi@yawnbrew.com 

International Delivery

Royal Mail Tracked 5-7 Working Days* | From £4 price calculated at checkout. Delivery by national postal service. 

DHL EXPRESS 2-4 Working Days* | Price calculated at checkout. Delivery very fast and reliable.

*Delivery times are estimates and can take longer during busy times.

Contact us at hi@yawnbrew.com

Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hi@yawnbrew.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@yawnbrew.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the item is damaged or incorrect. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.