Delivery

United Kingdom

Free Delivery for orders over £25

Royal Mail 48h TM (Up To 3 Working Days) £1.95

Royal Mail 24h TM (1-2 Working Days) £2.95

Next Day Delivery (Next Working Day When Ordered Before 1pm) £7.95 *

Royal Mail will deliver Monday to Saturday so look out for your local postie! Next working day excludes public holidays.

Any questions please dot hesitate to contact us holla@tearevv.co.uk

Royal Mail delivery times are estimates. *Next working day applies Monday-Friday, orders placed on Friday before 12 will delivered Monday.

 

 

USA & International Delivery 

RM International ( TRACKED ) 

Delivery Time

Our new standard shipping! 5-7 working days aim. This is fully tracked so you can keep a check on the shipment. The shipment will be fulfilled by your national mail service. In busy times this service can take a few days longer.

Once your item is shipped you will receive a shipping confirmation email to let you know your items are on the way!

Shipping Cost

Price of shipping to all you lovely people across the pond is dependent on weight. A bag of tea or a selection box can be as little as £3.50. Prices range between £3.50 & £11.00. Shipping cost will automatically be calculated when you add items to your basket.

Faster Shipping

We do offer a premium shipping rate for some orders. This is Parcel Force / DPD which is a fully tracked shipment and should take 3-5 working days. This can be selected when you checkout.

Any questions please dot hesitate to contact us holla@tearevv.co.uk

Europe 

RM International ( TRACKED ) 

Delivery Time

Our new standard shipping! 2-5 working days aim. This is fully tracked so you can keep a check on the shipment. The shipment will be for-filled by your national mail service. In busy times this service can take a few days longer.

Once your item is shipped you will receive a shipping confirmation email to let you know your items are on the way!

Cost

Price of shipping to Europe ranges from £2.95 for something like a pouch of tea or a selection box to a maximum of £8.95 dependent on weight. 

Any questions please dot hesitate to contact us holla@tearevv.co.uk

 

 

 Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at holla@tearevv.co.uk


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at holla@tearevv.co.uk


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the item is damaged or incorrect. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.