Delivery

UK

Daily cut off 2pm for Fast, Fastest, and Fastest Guaranteed.

Please allow up to 3 days processing for fresh coffee orders.

In a hurry? Drop us a message to see if we can help out! hi@yawnbrew.com

We do not send part shipments, orders are shipped as soon as all products are  available 

Free Standard Delivery when you spend over £35! Parcels sent by Royal Mail 48TM

Standard Delivery | If you're not in a hurry choose standard delivery, this takes 3 working days on average and parcels are sent via Royal Mail.

Fast Delivery | 2 working days (average) via Royal Mail 48 Tracked Mail. 

Fastest Delivery | Next working day (average) via Royal Mail 24 Tracked Mail. 

Fastest Guaranteed | Next Working Day by 1pm via Royal Mail Special Delivery. This parcel needs signing for so make sure someone is in!*

Daily cut off 2pm! Royal Mail will deliver Monday to Saturday so look out for your local postie! Next working day excludes public holidays. Royal Mail delivery times are estimates.

Royal Mail delivery times are estimates. *Royal Mail Special Delivery applies Monday-Friday

United States 

Free | USPS For Orders Over $55.

USPS Tracked 5-7 Working Days* | From $3 price calculated at checkout.

DHL EXPRESS 1-2 Working Days* | Price calculated at checkout.

Once your item is shipped you will receive a shipping confirmation email to let you know your items are on the way! Delivery times are estimates, USPS Shipments are usually quite good but can take slightly longer on occasion. DHL are exceptional with delivery times and shipments only take a couple of days.  

If you have any questions please do not hesitate to contact us hi@yawnbrew.com

Canada

Free | Canada Post For Orders Over $74.

Canada Post Tracked 5-7 Working Days* | From $5 price calculated at checkout.

DHL EXPRESS 2-4 Working Days* | Price calculated at checkout.

Once your item is shipped you will receive a shipping confirmation email to let you know your items are on the way! Delivery times are estimates, Canada Post Shipments can take slightly longer on occasion. DHL are very reliable and fast with shipments taking a couple of days. 

Have a question? hi@yawnbrew.com

Europe 

Free | For Orders Over €58.

Royal Mail Tracked 5-7 Working Days* | From 5 price calculated at checkout.

DHL EXPRESS 2-4 Working Days* | Price calculated at checkout.

 Royal Mail EU shipments will be delivered by your national mail service. In busy times this service can take a few days longer.

Tax & Duty | Germany, France, Ireland, Netherlands, Portugal, Cyprus and Malta shipments will be sent on a DDP service (Delivery Duty Paid) this means we pay any duty due on delivery. This should mean a faster delivery with no problems!

All other EU shipments are sent on a Delivery Duty Unpaid  (DDU) basis and may be subject to a small duty on delivery. All EU shipments may be subject to a VAT fee on delivery. If duty is unpaid or delivery is refused and the shipment is 'returned to sender' the shipping cost will be deducted from the refund. 

Need help? hi@yawnbrew.com 

International Delivery

Free | For Orders Over £80.

Royal Mail Tracked 5-7 Working Days* | From £2 price calculated at checkout. Delivery by national postal service. Delivery times are estimates.

DHL EXPRESS 2-4 Working Days* | Price calculated at checkout. Delivery very fast and reliable.

Contact us at hi@yawnbrew.com

 

 

 

Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hi@yawnbrew.com


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@yawnbrew.com


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the item is damaged or incorrect. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.